Strategies (like Legos) to Improve Customer Experience So You Build Trust and They See AND Experience Value
You’ve seen it well done and you’ve been super frustrated when its not… When you purchase a product or service, you’re expecting a certain amount of value. The problem is many have just missed the boat on making user adoption easy.
In this episode of the CVP, I interview Andy Perez, the Co-Founder of Clove. Clove delivers a unified customer experience that builds trust and drives adoption. We start out with a really funny story of how we got connected and then Andy drops some wisdom and best practices around customer experience and adoption.
Download and listen to hear great stories, a bit of laughter, and some great examples of who’s doing customer experience well.
You can reach Andy on LinkedIn, his website, or via email at firstname.lastname@example.org